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It shows that they have not worked out all the problems," said Pamela Pressley, an attorney with California Public Interest Research Group in Los Angeles. "We would hope they don't reopen this program until they work things out.

And we think check credit online free Raleigh-Durham they should have a system so people can check credit online free Raleigh-Durham opt out of having their information available electronically." Marty Abrams, Experian's vice president for information policy, acknowledged Friday afternoon that the Federal Trade Commission already has asked for a report on the incident and said check credit online free Raleigh-Durham the company has replied in writing and in a telephone conversation. Abrams also said Experian, formerly check credit online free Raleigh-Durham TRW Information Systems & Services, has voluntarily closed down the site while it reviews the operating software. free credit report from all 3 bureaus The reports were transmitted after more than 2,000 people requested copies of their personal credit files in check credit online free Raleigh-Durham an 11-hour period that ended at 9 a.m. Only 213 reports were delivered online, he said, and the company check credit online free Raleigh-Durham is still trying to determine how many of them were sent to the wrong people. "We are calling everyone by telephone to see how many got the wrong file." The problem occurred when Experian's newly developed software for managing the Internet request site failed to disperse reports in the order in which the requests had been taken. free credit repor "It's like a fast-food restaurant with 20 lines," said Abrams. "People place their order and step aside, check credit online free Raleigh-Durham so the next person in line can step up to the counter. If the order takers get overwhelmed, they can start giving the people waiting in line the wrong orders." Experian started the program after discussing it with consumer and privacy groups and the FTC, he said. The company designed a six-step security system that requires consumers to provide their name, address, Social Security number, birth date and two credit account numbers in order to receive an electronic copy check credit online free Raleigh-Durham of their credit reports. The company also has had an electronic delivery system for business credit reports in place for months, Abrams said. The business reports don't raise the privacy issues or pose the security problems that have accompanied the effort to put consumer reports online, he said. get a free credit score report Experian is one of the world's largest credit information providers. The company was formed in 1996 when it was spun off by TRW and merged with CCN Group, Europe's largest credit reference agency.